FAQs

Frequently Asked Questions

📦 1. Do you offer order tracking?

Yes! Every order includes a tracking number. You’ll receive an email with tracking details once your package ships.

🚚 2. How long does shipping take?

Standard shipping usually takes 7–15 business days, depending on your location and product availability.

⚙️ 3. How long does processing take?

Orders are processed within 1–3 business days before shipping.

💥 4. What if I receive a damaged item?

If your item arrives damaged or defective, contact us within 7 days with photos — we’ll send a replacement or arrange a refund.

🔄 5. Can I change or cancel my order?

Orders can be changed or canceled within the first 12 hours. After that, your order may already be processing.

↩️ 6. What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in their original packaging. For full details, see our Return Policy.